Right of withdrawal
If for any reason you wish to return your online purchase, you may return unused items within 30 days of receipt. We must also receive the returned items within 30 days.
Returning your order is free of charge. Please make sure that the items you wish to return are well packaged. Note: We only accept undamaged items that are in original condition, with attached labels in original packaging.
Click here to register your return.
Please take your parcel to a PostNL delivery point or any other delivery service. Keep your receipt. We will send you a return confirmation by e-mail as soon as we have received your return in our warehouse. Within two weeks after your return has been processed, the return amount will be refunded.
If you have exercised your right of withdrawal, we will refund you the amount paid for the item in question (including any shipping costs) no later than 14 days after receipt of the returned item. Provided we have actually received the item in its original condition or you can prove that the item has been returned.
We will refund you using the same payment method you used to purchase the item.